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Hotel management is the most vital part of the Hotel Business. While experienced and excellent management can double or triple your profits, disorganized and inadequate management can cause the business to suffer and lose all the potential profits, leaving in debt.
A hotel management company is usually responsible for operational services, maintenance, development, marketing, sales, and accounting.
- Operational Services: Providing front desk operations, taking care of each current and upcoming guest and fulfilling their each and every need, having a 24 hours’ customer service, hiring experienced, hard-working and communicative employees and training them with professionalism, providing housekeeping services and making sure each room is in compliance with the cleanliness standards, purchasing long-lasting and great quality materials, providing food and beverage services, organizing daily activities and informing guests about the available amenities.
- Maintenance & Development: Organizing and having an experienced maintenance team, providing daily and weekly regular maintenance, taking care of any urgent maintenance needs, remodeling, following newer market trends and changing consumer tastes to catch any development possibilities, and making sure each development plan is conducted in compliance with required licenses, permits, codes and all federal, state and local laws.
- Marketing & Sales: Having outstanding sales strategies with a persuasive sales team, being always on the watch for the newest marketing trends, working with numerous travel websites and being experts at social media and other website advertisements, and constantly analyzing each marketing strategy.
- Accounting: Working with accounting specialists who are experienced at hotel business, handling payrolls, capital and detailed budgeting, financial reports; monitoring each and all of the revenues and expenses, providing weekly and monthly forecasting, finding the best strategies to increase the profits and cut back on the expenses.
The best hotel management companies will complete each of these tasks in full compliance with all local, state, and federal laws.
Due to the amount and the size of the responsibilities they take over, the hotel management companies have a direct and material impact on a hotel’s profitability and reputation. It is vital to find and work with a reputable and professional hotel management company; however, we are aware that this is not an easy task.
As North Royal Properties, we are here to do the job by ourselves or outsource it to the best alternative partners.